Remote Proctoring Option

If you are unable to go to the TLCC testing centers, you may have the option to use Honorlock, an online proctoring service. Contact your instructor if you are interested in using this proctoring service. Note: this option will incur an additional cost of $10 per exam or $20 for all exams in one course.  

Remote Proctoring Process:

The testing session will be recorded.  A Google Chrome extension plug-in must be installed to use this proctoring service.  Unusual behavior is flagged and an Honorlock specialist reviews and makes notes about the behavior. Additionally, Honorlock uses Integrity Analytics, which means that while the exam is live, Honorlock is monitoring for attempts by the test taker to find answers to the questions on the Internet using any device, such as a smartphone, tablet, or additional computer. Honorlock also monitors attempts to leave the test session, open a new browser, and copy/paste questions. The instructor receives the report from Honorlock to review and ensure academic integrity.

Student’s responsibilities:

  • It is your responsibility to be aware of the specific exam dates and times and allow adequate time to take the exams.  Do not procrastinate.
  • You must be familiar with and comply with Honorlock technical requirements.
  • If you anticipate technical issues completing any exams through Honorlock, you should notify Honorlock Support first for any further assistance.
  • Pay the fee associated with taking your exam with Honorlock.

Support:

  • If you encounter issues with Honorlock, you may contact Honorlock at (855) 828-4004 and/or via email at support@honorlock.com.
  • If you encounter issues with Canvas during regular college hours, you may contact the Canvas Support team via the Help link on the Global Navigation Menu in Canvas.

What you need:

  • Honorlock is not a live proctoring service; you do not need to schedule an appointment with Honorlock in advance.
  • You will need to use Google Chrome and download the Honorlock Chrome Extension.
  • When you are ready to take your exam, log into Canvas, go to your Course, and click on your exam.  When you click on “Take your Exam”, you will start the authentication process before you begin your exam.
  • If you see a page asking for an access code, it means that you did not install the Honorlock Chrome extension or you are using another Internet browser. You must use Google Chrome.