Canvas Help

Polk State College uses Canvas by Instructure for all courses. Students can receive course updates, submit assignments, communicate with professors, and more through Canvas. All traditional, online, and hybrid courses are hosted in this system, which has an easy-to-use interface, a mobile-friendly app (Android and iOS), and a 24-7 help desk @1-844-880-9814.

Contact Learning Technology for additional assistance.

Student Technology Help Guide

FIRST TIME USERS: Complete Student Canvas Orientation

Log in Help

Students should use their Polk email credentials to log in to Canvas HERE!

Username: email address (i.e. if your email address is, then your Canvas username is

Default Password: student ID#@Polk [E1234567@Polk]

Non-credit students log into Canvas HERE!

If you have trouble logging in to Canvas, please review the following:
  1. Verify that you are currently enrolled in at least one course at Polk State College (and it has been a minimum of 2 hours since you registered for the course)
  2. Verify that you are using the correct information from above (which can be found in PASSPORT)
  3. You are NOT required to log into Canvas to complete Polk State College student orientation or Canvas orientation.

If you verify the above and are still unable to log in, contact the Polk State College student help desk at 863-298-6839 and select option No. 2.

Supported Browsers

Help Videos

  1. What's on the Canvas Help Menu?

  2. Overview of the Canvas App!

  3. Managing Your Canvas Notifications!

  4. How Can I Access Free Tutoring Services?

  5. Where Can I Get Help with Writing?

  6. What is Ask A Librarian?

  7. How To Use Honorlock!