Accessing and using your Office 365 Student Account

Your Office 365 encompasses some of the following:

• Access to your @my.polk.edu email account via Outlook
• Cloud Storage through OneDrive
• Provides Access to Microsoft Suite Including: Word, Excel, PowerPoint, OneNote, Teams, etc.

Student Email Account First Access

In order to access your student email account for the first time, you will need two things:

1. Your assigned institutional email address which you can find in Passport.
   Not sure how-to login to passport? View this guide on how to access.
2. Your Student ID.
   Not sure your Student ID? Please call 863-297-1000.

Once you have collected the required items:

1. Visit portal.office.com
2. Enter your institutional assigned @my.polk.edu email address you collected from Passport
3. Enter your password. By default this is your student ID with the first letter being capitalized, no spaces or dashes
4. If this is your first-time logging in, you will be prompted to enter additional information to assist you in resetting your password in the future.

Student Email Account Password Reset

1. Visit portal.office.com
2. On the sign-in page select “Can’t access your account“
3. Select “Work or School Account” if prompted
4. Enter your @my.polk.edu email address assigned in Passport
5. You will then be prompted to verify you are the owner of the account by validating one of the methods presented.
   Note: The system will use the information you provided during initial setup for validating your identity.

Student Email Update Phone Verification Details

1. Visit account.activedirectory.windowsazure.com
2. Sign in with your @my.polk.edu address assigned in Passport
3. In the upper right-hand corner of the page, select the Avatar logo next to your name and choose “Profile”
4. Under Manage Account, select “Set up self service password reset”

For a more in-depth guide with screenshots please view this guide.