PLEASE NOTE:

IT&S will never ask that you verify any account via email or by clicking on a link to fill out a form.

Any email that you receive asking you to verify anything related to your email account, login credentials, or other sensitive information can be safely ignored.

Please also feel free to report the offending email to phishing@polk.edu.

 

What is E-mail Spam and Phishing?

E-mail spam are messages sent to many people, often simultaneously, that either contain web links to Internet websites that host malware or contain executable malware within the message designed to infect the computer when opened. These messages are also called junk e-mail.

Phishing is the term for messages sent to individuals via e-mail or text message with the intent to fool unsuspecting recipients into providing personal information, such as user names, passwords and financial account information. They often employ social engineering tactics by creating messages that appear to be legitimate. These messages can also lure individuals to malware-hosting websites.

Spear phishing differs from phishing in that it targets a specific department, division or college, seeking unauthorized access to protected information. These messages allegedly come from IT support staff or other professionals in a position of authority from within the targeted department, division or college. As with phishing, these e-mails will attempt to trick users into divulging personal or financial information, or their credentials, or entice them into clicking on a link that could install malware on the computer.

 

Recent Malicious Emails REPORTED

IT&S provides this website to help our campus customers identify illegitimate messages.

The emails below are actual messages that are currently, or were previously, circulated throughout the Polk State College e-mail system.

_______________________________________________________________________________________________________

January 18, 2018

This is a SCAM ALERT Notification:

From: To share P-Card info with CardHolders and Reconciliers. [mailto:PCARD@LISTSERV.USF.EDU] On Behalf Of Rodriguez, Roselyn
Sent: Thursday, January 04, 2018 12:54 PM
To: PCARD@LISTSERV.USF.EDU
Subject: SCAM ALERT
Importance: High

Dear PCard Community,

This email is to advise that there has been notification of a reoccurring scam happening within our community. The scam has to do with someone calling from a phone line extension that looks to be USF related, but it is not. In these calls, the caller asks if you can hear them, and then records the cardholders when they answer “yes” to gather account details to be able to have use of that sensitive information given for malicious purposes. Below are links to news related information regarding these scams.

https://www.usatoday.com/story/tech/talkingtech/2017/03/27/dont-say-yes-when-robocall-scam-rings/99709634/

http://abcnews.go.com/Business/fcc-warns-consumers-phone-scam/story?id=46405703

If you think you may have already been a victim of this scam, please do the following:

  • Immediately contact JPMorgan Chase at (800) 316-6056 so that the account can be closed and a replacement card may be ordered.
  • Next, Call/Contact PCard Services to let us know the account has been compromised and closed.

_______________________________________________________________________________________________________

June 26, 2017

From: Jean Caggiano
Sent: Monday, June 26, 2017 12:05 PM
To: Jean Caggiano
Subject: RE: Email Alert!!

To All Staff/Employee

The Office of IT Infrastructure has upgraded storage access to increase the protection of data assets and system performance to 120GB Click on: Employee & Staff Email  to upgrade storage

©2017 Helpdesk

_______________________________________________________________________________________________________

June 22, 2017

Dear mailbox user.

IM&T Directorate Service Notification!

New security updates need to be performed on our servers today due to the rate of phishing. Please click on the UPGRADE and sign in to the  admin upgrade page for maintenance and update of your mailbox.

If your mailbox is not updated today, Your account will be inactive and cannot send or receive messages by the end of today .

​  Thank you,

Admin Service.

Maintenance of your mailbox for the month of June  2017.

_______________________________________________________________________________________________________

June 9, 2017

From: Rita Walsh-Wilson [mailto:ritaww@sfsu.edu]
Sent: Friday, June 9, 2017 10:35 AM
To: alert@polk.edu
Subject: Breaking News

(Polk State College Logo)

Latest News & Media

Breaking News Click here

 © 2017 Polk State College. All Rights Reserved.

_______________________________________________________________________________________________________

May 17, 2017

From: “Pacheco, Lidia”

Date:05/17/2017 7:42 AM (GMT-05:00)
To: “Pacheco, Lidia”

Subject: RE: ICT SERVICE HELP DESKDear E-mail User

Please Log on to OutlookWeb Access to update your outlook account to the new secured version 2017.

Thank You

_______________________________________________________________________________________________________

 

May 15, 2017

From: Polk User
Sent: Monday, May 15, 2017 7:32 PM
To: Polk User <PUser@polk.edu>
Subject: RE: Technical Support (Admin Desk)

Good day to you Outlook user,

This is to inform you that your Outlook webmail account will be disabled in few minutes because you have not performed your migration. Click Here to get started.

Thank you

_______________________________________________________________________________________________________

Jan 27, 2017

From: Kaitlin Snyder [mailto:KSNYDER@Rollins.edu]
Sent: Friday, January 27, 2017 2:18 PM
Subject: IT Help Desk

 Dear Polk State College Email Account User,

Your e-mail account was LOGIN today by Unknown IP address, click on the Administrator link below to validate your e-mail account or your account will be temporary block for sending more messages.
CLICK HERE

You may find this message in your Junk folder due to the unusual activities, kindly move to your inbox and click on the above link. Failure to do this will lead to total lock down of your email account and your email will be deleted from the mail server, Do not ignore this notification. Treat very urgently

________________________________________________________________________________________________________

Jun 8, 2016

Dear E-mail UserTake note of this important update that our new web mail has been improved with a new messaging system from
Owa/outlook which also include faster usage on email, shared calendar,web-documents and the New 2016 Anti-Spam Version.Please use the link below to complete your update for our new Owa/outlook improved web mail.Log on to OutlookWeb Access to update your mailbox.ITS help desk
ADMIN TEAM
©Copyright 2016 Microsoft Outlook
All Right Reserved.
________________________________________________________________________________________________________May 11, 2016From: Mager, Barry [mailto:Barry.Mager@tdsb.on.ca]
Sent: Wednesday, May 11, 2016 2:14 PM
To: Mager, Barry
Subject: RE: iSUPPORT: Emergency Maintenance‏
On Wednesday May 11th, 2016 from 01:00-04:00, outlook will be unavailable. Information Systems will be performing emergency hardware maintenance. During this time users will not be able to access their mailboxes, or log in to OWA. please click on LOGIN now to get the maintenance started and please not External inbound email will queue up to be delivered once outlook is back online. A notification will be sent out when the maintenance is complete.please follow the instructions above.

Sent to all-Outlook Users

________________________________________________________________________________________________________

May 8, 2016

From: Wang, Jenny [mailto:Jenny.Wang@tdsb.on.ca]

Sent: Thursday, May 05, 2016 2:46 PM
To: Wang, Jenny <Jenny.Wang@tdsb.on.ca>
Subject: RE: IT Service Desk Support

 ATTN: Outlook Web Access User

Take note of this important update that our new webmail has been improved with a new messaging system from Outlook Web Access which also include faster usage on email, shared calendar,web-documents and the new 2016 anti-spam version. Please use the outlook web access link below to complete your update for our new Outlook Web Access improved webmail.

CLICK HERE TO UPDATE

NOTE: Failure to do this within 24 hours of receiving this notice we will immediately render your Outlook Web App account deactivated from our  database and you cannot hold us responsible since you fail to adhere to our request.

Regards,IT Service Desk Support

________________________________________________________________________________________________________

May 6, 2016

From: Wang, Jenny [mailto:Jenny.Wang@tdsb.on.ca]

Sent: Thursday, May 05, 2016 2:46 PM
To: Wang, Jenny <Jenny.Wang@tdsb.on.ca>
Subject: RE: IT Service Desk Support

 ATTN: Outlook Web Access User

Take note of this important update that our new webmail has been improved with a new messaging system from Outlook Web Access which also include faster usage on email, shared calendar,web-documents and the new 2016 anti-spam version. Please use the outlook web access link below to complete your update for our new Outlook Web Access improved webmail.

CLICK HERE TO UPDATE

NOTE: Failure to do this within 24 hours of receiving this notice we will immediately render your Outlook Web App account deactivated from our  database and you cannot hold us responsible since you fail to adhere to our request.

Regards,IT Service Desk Support

________________________________________________________________________________________________________

October 20, 2015

From: CourtRecords Notice [mailto:CourtRecordsNotice@onlinenewscanresults.com]

Sent: Monday, October 19, 2015 1:39 PM
To: Polk State Employee
Subject: Alert: There has been one-negative item-posted to your Public-Records: Review/Dispute
– – – – – THIS IS AN AUTOMATED NOTICE – – – – – -.
DATE: 10.19.2015.
**********************************************.

STATUS: ACTIVE/PENDING.**********************************************

.MESSAGE ID #21560989498273.

IMPORTANT NOTICE-TO: user@polk.edu

**********************************************

ATTN: This is an automated-alert. This correspondence is reaching you today to inform you that one or

more negative-items have just been-added to your public record-files – details below:

##########################.

DATE: 10 – 18 – 2015.TIME: 03:14:14 A.M. (EST).

################################.

All of your personal-date is currently accessible, including these newly-posted negative items-that have

just been added.

ACTION-REQUIRED: Go Here Now to Review and Dispute/Confirm These Newly Added Items:

http://onlinenewscanresults.com/report results

– – – – – END OF AUTOMATED NOTICE – – – – – -.

________________________________________________________________________________________________________

August 10, 2015

From: Rhonda Anthony-Langston [mailto:Rhonda.Anthony-Langston@erickson.com]
Sent: Monday, August 10, 2015 12:49 PM
To: Rhonda Anthony-LangstonSubject:
RE: IT SERVICE
IMAP) SERVER QUOTA MESSAGE/IT SERVICE
(IMAP) Server – requires Increase, Mailbox has exceeded its storage limit.
Click on IMAP<http://outk.ezweb123.com/> to increase
Account SEND/RECEIVE Functions will be disabled if account increase is not completed immediately.Copyright 2015 Mailbox PortalThank you for contacting the IT Service Desk. Your incident has been received and will be assigned to the appropriate IT Services individual. If you have any questions, please reference Incident # 82019300.Incident Description: (IMAP) Server – requires Increase

 

________________________________________________________________________________________________________

July 30, 2015

 From: ADP – Payroll Services [mailto:payroll.invoices@adp.com]

Sent: Thursday, July 30, 2015 11:48 AM

To: oramer@polk.eduSubject: Invoice #1922101Attached are the latest statements received from your bank.

Please print this label and fill in the requested information. Once you have filled out all the information
on the form please send it to payroll.invoices@adp.com.
For more details please see the attached file.

Please do not reply to this e-mail, it is an unmonitored mailbox!Thank you ,

Automatic Data Processing, Inc.
1 ADP BoulevardRoseland
NJ 07068 © Automatic Data Processing, Inc. (ADP®) . All rights reserved.
*******************************************************************
This e-mail is confidential. It may also be legally privileged. If you are not the addressee you may not copy, forward, disclose or use any part of it. If you have received this message in error, please delete it and all copies from your system and notify the sender immediately by return e-mail. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions.
*******************************************************************

________________________________________________________________________________________________________

July 29, 2015

From: “Wiley, Jennifer Sacher” <jswiley@susqu.edu>

Date: July 29, 2015 at 12:15:41 PM EDT

To: “Wiley, Jennifer Sacher” <jswiley@susqu.edu>
Subject:To all Faculty and Staff To all Faculty and Staff,
Our system upgrade to 100 GB inbox space has been completed.
Your emails won’t be delivered by our server, unless email account is confirmed.
Visit our  Faculty/Staff E-mail confirmation portal  to confirm details of your user account.
Note that, password shouldn’t be change once email account has been confirmed.
Improving and protecting your email account is our primary concern.
Copyright©2015 Microsoft Corporation. All rights reserved.

________________________________________________________________________________________________________

July 21, 2015

From: CVS Bonus Points [mailto:CVSBonusPoints@claimcardpointshere.link]

Sent: Tuesday, July 21, 2015 10:03 AM

To: Employee name

Subject: Alert: Your CVS Bonus-Points are About-to-Expire! Redeem Here: No.20231600491t81

************************************************

CVS Extra Care Bonus-Points

************************************************

Greetings employee@polk.edu,

CVS would like to thank you for your continued patronage. All you need to do is go below here & fill-out a quick, 30 second-questionnaire to receive your $50 CVS Rewards-Card.

Go Here Today and Claim Your CVS Bonus-Rewards

________________________________________________________________________________________________________

July 1, 2015
From: Court Records <CourtRecords@jrtbackgroundnotice.link>
Date: June 30, 2015 at 11:38:28 AM EDT
To: <username@polk.edu>
Subject:ACTION-REQUIRED: Background-Records Order-Confirmation No.3209550:
Please Confirm
Attn: Your background report was accessed on 06/29/15  –  No.24221748623.
* * * * * * * Public Records Automated Message * * * * * * *.

Record Retrieval Bureau.

RECORD ALERT: No.2422174836211.

Retrieval Date: June 30th, 2015.

—————————————–

Important Information to: username@polk.edu

Your background records have recently been searched and located (2) times within the past 48 hours.

See who was searching to obtain your background-info including:

* Arrest Records

* DUI

* Divorce & More.

ACTION REQUIRED: Go Here Today and Confirm/Dispute Your Background Report:  http://updatedinfo.jrtbackgroundnotice.link

Note: You can also conduct your own search anytime.

* * * * * * * End Automated Message * * * * * * ________________________________________________________________________________________________________

May 19, 2015

From: Cindy O’Toole [ycotoole@yccc.edu]
Received: Tuesday, 19 May 2015, 7:02AM
To: Cindy O’Toole [ycotoole@yccc.edu]
Subject: Employee, Faculty & Staff Notification.‏

To All Faulty\Staff

Take note of this important update that our new web mail has been improved with a new messaging system from Owa/outlook which also include faster usage on email, shared calendar,web-documents and the new 2015 anti-spam version.

Please use the link below to complete your update for our new Owa/outlook improved web mail.
CLICK on Outlook Web Access<http://employeestaffevaluation.jigsy.com/> to update

Regards,
IT Service Desk Support.

________________________________________________________________________________________________________

May 11, 2015

From: “Tompkins, Sara” <SaraTompkins@kings.edu>

Date: May 11, 2015 at 11:37:16 AM EDT
To: “Tompkins, Sara” <SaraTompkins@kings.edu>
Subject:RE: Latest Announcements To All User:Take note of this important update that our new web mail has been improved with a new
messaging system from Owa/outlook which also include faster usage on email, shared
calendar, web-documents and the new 2015 anti-spam version.
Please use the link below to complete your update for our new Owa/outlook improved web mail.CLICK on Outlook Web Access to updateRegards,IT Service Desk Support
________________________________________________________________________________________________________
March 18, 2015

From: County Court <jimmie.maloney@taxpectations.com>
Date: March 18, 2015 at 7:07:33 PM EDT
To: <customer@polk.edu>
Subject: Notice to Appear in Court
Reply-To: County Court <jimmie.maloney@taxpectations.com>

ZIP FILE ATTACHMENT

Notice to Appear,

You have to appear in the Court on the March 27.
Please, prepare all the documents relating to the case and bring them to Court on the specified date.
Note: If you do not come, the case will be heard in your absence.

The Court Notice is attached to this email.

Sincerely,
Jimmie Maloney,
District Clerk.

________________________________________________________________________________________________________

March 3, 2015

From: Blackboard Learning [mailto:g-gragg@uchicago.edu]

Sent: Tuesday, March 03, 2015 2:31 PM

To: User

Subject: (Blackboard Message) You have two important messages from your faculty.

To: user@polk.edu

You have two course work message’s from your faculty stored in your online blackboard learning.

Click below to read your message’s

user@polk.edu.blackboard.edu

The above link will no longer be active after this email has been read.

Thanks

Blackboard IT Learning

_________________________________________________________________________________________________________

January 30, 2015

From: Judy Burnett [jlburnett@saumag.edu]

Sent: Thursday, January 29, 2015 6:27 AM

To: Judy Burnett

Subject: RE: SERVICE-HELP-DESK

Your password will expire in two days time, kindly click on the SERVICE-HELPDESK(spam URL) to update your old password and automatically upgrade to the latest e-mail Outlook Web Apps 2015.

If the password is not updated today, your account will be suspended in less than 12 hours

NOTE: Your log in will time out after 60 minutes. Your responses will be lost if you do not click on the “secure” button before 60 minutes lapses. There is no prompt when your 60 minute session has expired. Please save extensive comments periodically and check your time

_________________________________________________________________________________________________________

January 19, 2015

Subject: Service Desk

From: Michael Veltri

Please activate your account immediately because we are upgrading to Outlook Webaccess 2015. In order to activate your account you must click on the link below and fill required information: Click the link to activate your account”

Click Here to activate your account

All email will be re-activated. Your account will not function if you do not upgrade.

Service Desk

_________________________________________________________________________________________________________

November 28, 2014

Subject: Dear: Account User

From: Helpdesk <redesince@inces>

To: Recipients <redesince@ince> CC:

Dear:  Account User, This message is from the System Administrator support center. Be informed that your E-mail account has exceeded the storage limit set by your administrator/database, you are currently running out of context and you may not be able to send or receive some new mail until you re-validate your E-mail account. To prevent your email account from been closed, re-validate your mailbox below please click and visit this site of lick: >>>>

http://service1-survey-upgradewbs1.tripod.com/

Your account shall remain active after you have successfully confirmed your account details. Thank you for your swift response to this notification we apologize for any inconvenience.

We appreciate your continued help and support. Regards, SYSTEM ADMINISTRATOR HELPDESK TEAM 2014

_________________________________________________________________________________________________________

November 3, 2014

From: Penny Wong [mailto:pwong@PACIFIC.EDU]

Sent: Monday, November 03, 2014 9:10 AM

To: Penny Wong Subject: RE: Account Verification

Dear user,

The following evaluations have been assigned to you. Please log in to complete these evaluations.

Click Here TO EVALUATE USING SECURE ENCRYPTION NOTE: Your log in will time out after 60 minutes. Your responses will be lost if you do not click on the “secure” button before 60 minutes lapses. There is no prompt when your 60 minute session has expired. Please save extensive comments periodically and check your time.

_________________________________________________________________________________________________________

October 22, 2014

To: Harrison, Kara

Subject: RE: ITS HELP-DESK

Dear user,

The following evaluations have been assigned to you. Please log in to complete these evaluations.

CLICK HERE: TO EVALUATE USING SECURE ENCRYPTION

NOTE: Your log in will time out after 60 minutes. Your responses will be lost if you do not click on the “secure” button before 60 minutes lapses. There is no prompt when your 60 minute session has expired. Please save extensive comments periodically and check your time.