Help Desk Services

Our Help Desk can assist with computer trouble, printer trouble, classroom equipment, logging into computers on campus, Wi-Fi assistance, phone outages or programming, long distance PIN reset, Voicemail PIN reset, staff/faculty account access.

Other responsibilities include creating network accounts, staff email accounts, long distance PIN’s, and dispatch of on site or remote support.

How to contact the Help Desk: 

  • Call the Help Desk at 863.837.5971 (Extension 5480). 
  • Email HelpDeskRequests@polk.edu to automatically generate a ticket.