Need Help?

Students

  • Call Polk State College at 863.297.1000 (Extension 0) for information.
    • Hours: Monday-Friday 8am-5pm
    • Note: Your call is important to us. If an Operator doesn’t answer, your call will forward to our phone tree. Pressing 0 from the phone tree will redial the Operators at the Information Center.
  • For technology resources including webcams and computers, please call the Academic Support Line (ASL) at 863.669.2833.
    • Hours: Monday-Friday 8am-5pm
  • For Canvas Support, please call 844.880.9814.
    • Hours: 24/7
  • Student Technology Help Sheet
Select a link below for more information:

Staff and Faculty

Please note that most of our Help Desk personnel lack the resources to properly assist with student account access. For faster resolution of student account issues, please call the main line as seen above.

    • Call our Help Desk at 863.837.5971 (Extension 5480). 
      • Email: HelpDeskRequests@polk.edu
      • Hours: Monday-Friday 8am-5pm

Technical Support Resources

Our staff are here to ensure technology use at Polk State College is a positive experience. We offer a wide array of services to aid our students, faculty, and staff for the best possible educational experience which include the following: