What is the Tuition Payment Plan?

Polk State College uses the vendor NelNet Business Solutions to offer a tuition payment plan to students. NelNet sets the short enrollment period in which you may use the payment plan each term.

The enrollment period dates can be found at polk.edu on the Tuition Payment Plan web page.

The Tuition Payment Plan can cover tuition and fees, but it doesn’t cover textbooks.

Can I enroll in the Tuition Payment Plan for FASTRACK classes?

Yes, if you enroll for your entire schedule in FASTRACK when the plan is open for enrollment.

        

I am enrolled in the Tuition Payment Plan, and I made a change to my schedule. What do I do?

  • Your plan balance will not automatically update if your financial aid is received or you drop or add classes.
  • Review your agreement online at mypaymentplan.com.
  • Contact NelNet to change your agreement at 800.609.8056.
  • Have your agreement number ready when calling.
  • Your agreement number is on the confirmation page you received when you signed up. NelNet also sent it to the e-mail address you gave them.
  • Dates, deadlines, refunds, and cancellations are set by Nelnet.

         

I am enrolled in the Tuition Payment Plan and dropped a class or classes. Where is my refund?

  • NelNet refunds are made within 45 business days after the drop day of the term.
  • Refunds are disbursed to your BankMobile card or your designated account.

 

My financial aid has come in, but the Tuition Payment Plan is still taking payments out. What do I do?

  • When you receive your financial aid, contact NelNet at 800.609.8056 and let them know that you need to cancel your agreement.
  • Have your agreement number when you call.
  • Your agreement number is on the confirmation page you received when you signed up. NelNet also sent it to the e-mail address you gave them.
  • Dates, deadlines, refunds, and cancellations are set by Nelnet.

        

I can’t pay 100% of my tuition. Can I make a partial payment to Polk State College?

No, we’re unable to accept partial payments. Use the Tuition Payment Plan.

         

Can I get an extension on my fee payment due date?

No, Polk State College policy does not issue fee-payment extensions.

         

Steps to Enroll in the Tuition Payment Plan

  1. You must be enrolled in classes first.
  2. Log into PASSPORT.
  3. Click on Tuition Payment Plan from the My Financials menu or select Tuition Payment Plan when choosing a payment method.
  4. A new plan is required each term.
  5. The earlier you sign up the more options you have and the lower your enrollment fee and down payment.
  6. You cannot add existing Polk State debt to your plan.
  7. An active e-mail and a method of payment for your down payment are required.

NOTE: The enrollment fee is non-refundable.

If payment and fees are not kept current, you may be dropped from your tuition payment plan and you will owe the entire tuition and fees to the College. You will receive a refund of all payments minus non­refundable fees from Nelnet within 45 days.