PCC Libraries
Public Service Department -  Services & Policies

Public Services Department

Reference & Instruction | Circulation & Other Services | Video & DVD Library

Reference & Instructional Services

  • Reference & Research - A professional reference librarian is available at the Reference Desk to assist students with formulating topics, developing research strategies, selecting appropriate information resources and locating information.  Our reference librarians hold American Library Association accredited Master of Library Science (MLS) degrees and have significant experience with delivering reference services and assisting students with research problems.  
  • Services for Faculty  
  • Reconsideration of Library Materials Form
  • Materials Request Form
  • Information Literacy Instruction

Circulation and Other Services

  • Circulation of Materials - Currently enrolled PCC and currently employed faculty or staff may borrow library materials designated for circulation.  No fines are charged, but delinquent items will bar a person from checking out additional materials and, for students, registration, transcripts, and grades may be blocked.  Photo identification such as the college student ID card or valid driver's license or State ID card is required to check out library materials.  Other visitors such as students from other institutions, alumni and retired staff should click here for a description of services available. Reference materials are purchased for the purpose of being available to students and faculty at all times and are, therefore, not available for checkout. As a courtesy, faculty may request to borrow a reference source overnight. Material should be returned to the library by the next school day.

    For further details please see the     Lending of Library Materials Policy.
  • Renewing items from the online catalog, by phone or email - Borrowers may renew library materials online, by telephone or email provided no items on loan to the borrower are overdue.  To renew online, click on Library Catalogs from the library's homepage.  Then click on MyAccount.  To renew by telephone, call during business hours:  Winter Haven campus, 297-1040; Lakeland campus, 297-1042. To renew materials via email, send email to referencedesk@polk.edu. Type "RENEW REQUEST" as the subject. In the body of the message provide your name, student I.D. number (SSN), email address, and the complete 14 character barcode number for each item you are renewing. Borrowers with overdue materials on record must return the overdue materials to the library before other materials can be renewed or borrowed.  No exceptions!
  • Interlibrary Loan - Books and copies of articles requested by PCC  students and employees may be secured
    from other libraries with the approval of a librarian. Usually there is no charge, and most requests arrive in less than 5 days.
  • Ordering Materials (print & non-print library materials) - Faculty are encouraged to submit written requests for materials they would like added to the libraries' collections in support of the PCC curriculum.
  • Periodicals - Libraries have an extensive collection of journals, magazines, and newspapers to support the curriculum. Back issues of most titles are retained for research purposes. Periodicals do not circulate.  Increasingly, periodical articles are available in electronic full-text format from subscription online databases.  Check with the Reference Librarian on campus for information on database offerings.
     
  • Group Study Rooms - A group study room is available at each library on a first come, first served basis for exclusive use by two or more currently enrolled PCC students.  No reservations for these rooms are taken, but students may be required to restrict the time of use if other students are waiting.  Individual students may use these rooms for quiet study if no students are waiting, but will be asked to vacate the room for group use.
  • Placing materials on Reserve - Instructors may place library or personal materials on Reserve for their students to read.  The Reserve Reading collection in located behind the Circulation Desk.

Black and White documents - 10 cents per page
Color documents - 50 cents per page
Debit cards - $1.00 per card*

* Value may be added to cards up to $99.00.  Use card value station or printer and photocopier vending boxes to add value to cards.

Users are responsible for knowing how to operate the printing system or photocopy machines.  Refunds will not be made for misuse of the systems.  Staff are available to assist when necessary.  Please ask for help at the Circulation or Reference Desk.

Audiovisual Materials

 Videos & Films  - Instructions on how to find out what the library has and how to request videos and DVDs.

AV Equipment - PCC professors may request AV equipment for classroom use. Contact AV Services at 297-1010, ext. 5288 (WH) or ext. 6258(LK).

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Updated:  1/8/2003