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OFFICE SYSTEMS TECHNOLOGY - 
ADMINISTRATIVE ASSISTANT
Programs: AS-5160 & AAS-5160
MEDICAL OFFICE TECHNOLOGY
Programs: AS-5120 & AAS-5120
OFFICE MANAGEMENT TECHNOLOGY
Programs: AS-5140 & AAS-5140

PROGRAM REQUIREMENTS   30
ACG 2001 Principles of Financial Accounting I 
CGS 1100 Business Applications on Microcomputers
OST 1142C Microcomputer Keyboarding I
OST 1143C Microcomputer Keyboarding II 
OST 2144C Microcomputer Keyboarding III 
OST 1335  Business Communications
OST 1711C Word Processing Concepts and Applications
OST 2402C  Office Procedures and Management
ACG 2450  Microcomputer Accounting 
OST 2723C Word Processing Systems Management 
PROGRAM OPTIONS (select one option)
Administrative Office System Technology  16
INP 1301 Human Relations in Business and Industry
OST 1271 Speedwriting/Notetaking
OST 2212  Speedwriting Dictation and Transcription
OST 1601C  Machine Dictation and Transcription
Elective - Any course(s)  4
Medical Office Technology   16
HSC 1531 Medical Terminology
OST 2471 Medical Office Issues 
OST 2461C Medical Office Procedures and Management 
OST 1611C  Medical Transcription I 
Elective - Any course(s) 5
Office Management Technology  16
INP 1301 Human Relations in Business and Industry
MAN 2021 Principles of Management
OST 1271  Speedwriting/Notetaking
OST 1601C  Machine Dictation and Transcription
Elective - Any course(s) 4
TOTAL PROGRAM HOURS   64
ACG 2001 Principles of Financial Accounting I
3 hrs., 3 credits.
Students will study basic accounting principles relating to the accounting cycle. The course will focus on journals, ledgers, and basic financial statements. Topics include cash, receivables, inventories, plant and intangible assets.

ACG 2450 Microcomputer Accounting
3 hrs., 3 credits. Prerequisite: ACG 2001
Students will learn how to process the general ledger, accounts payable and receivable, depreciation, inventories, payrolls, and financial statements and reports on a microcomputer.

CGS 1100 Business Applications on Microcomputers
3 hrs., 3 credits. Prerequisite or with instructor's permission
Students will learn how microcomputers can be used as tools in the solution of business-related problems. Specifically, Microsoft Office Suite (in a non-secretarial environment) will be taught. This will give the student the capability of using these techniques in the study of other courses in computer information systems as well as in other programs. For this course, the laboratory time required averages 3 hours per week. Hands-on labs will be used to reinforce class work.

HSC 1531 Medical Terminology
2 hrs., 2 credits.
Students will survey and become proficient in the use of medical and anatomical terminology, including definitions, word construction and analysis of disease, operative procedure, laboratory, diagnostic and treatment terms, and abbreviations as reflected in medical documentation. This course is required for Health Information Technology, Physical Therapy Assistant, Radiography and Occupational Therapy Assistant programs of study.

INP 1301 Human Relations in Business and Industry
3 hrs., 3 credits.
Students study human relations problems as they apply to business and industry. They study how human behavior relates to activities with supervisors, peers, and subordinates. Students do role playing, study cases, and do outside reading for oral and written reports.

MAN 2021 Principles of Management
3 hrs., 3 credits.
This course is a survey of the principles of management as a creative profession. Focus is placed upon aspects of management which underlie the solutions to problems in planning, organization, staffing, leading directing, and controlling. The characteristics and needs for sound management philosophy are identified in the course.

OST 1142C Microcomputer Keyboarding I
3 hrs. Lecture, 1 hr. Lab, 3 credits.
Students will learn to operate the letter, figure, symbol and service keys by touch and will build speed and accuracy on computer keyboards and 10-key pads. End-of-course requirements for a grade of C will be demonstration of the ability to type a minimum of 35 wpm for 5 minutes with 5 or fewer errors and to key a minimum of 100 strokes per minute for 5 minutes with maximum 1 percent error on a 10-key pad.

OST 1143C Microcomputer Keyboarding II
3 hrs. Lecture, 1 hr. Lab, 3 credits. Prerequisite: OST 1142C or placement exemption.
Students will build speed and accuracy on both the alphabetic and numeric keys. End-of-course requirements for a grade of "C" will be a minimum of 45 wpm for 5 minutes with 5 or fewer errors. Basic skill will be applied in formatting memos and business letters. Students who enter this course via a placement exemption and who make a final grade of "C" or better will also receive credit for OST 1142C, a total of six credits.

OST 1271 Speedwriting/Notetaking
3 hrs., 3 credits.
Students will learn Speedwriting, Regency Professional Edition, theory and principles and will develop basic reading and writing skills. Some time will be allotted to perfecting note taking and study skills so that this course can be used to help take lecture notes in other classes.

OST 1335 Business Communications
3 hrs., 3 credits. Prerequisite: ENC 1101
Students will learn business writing styles using business terminology, punctuation, abbreviations, and number usage. Proofreading, editing, and listening skills will be developed, as well as efficient use of library business reference sources. Students will write a variety of business letters, memos, reports, letters of applications and resumes and will participate in mock job interviews.

OST 1601C Machine Dictation and Transcription
3 hrs. Lecture, 1 hr. Lab, 3 credits. Prerequisites: OST 1335 and OST 1142C or placement exemption.
Students will learn how to compose original documents orally and how to use transcribing equipment and computer technology to produce mailable documents.

OST 1611C Medical Transcription I
3 hrs., 3 credits. Prerequisites: OST 1142C and HSC 1531
This course is designed to acquaint prospective medical transcriptionists and medical administrative assistants/office managers with the preparation of medical documents from physician-dictated recordings. Topics covered will include confidentiality, ethical and legal responsibilities, using word processing, using transcribing equipment, medical references, and abbreviations, and formatting and transcribing chart notes, history and physicals, consultations, initial office evaluations, emergency room reports, discharge summaries, and business letters. Medical specialties will include dermatology, urology, gastroenterology, and orthopedics.

OST 1711C Word Processing Concepts and Applications
3 hrs. Lecture, 1 hr. Lab, 3 credits. Prerequisite: OST 1142C or placement exemption.
This course will use a combination of lectures and hands-on exercises using WordPerfect for Windows and Microsoft Word software. The student will learn how to enter, format, edit, store, locate, and print business documents. These skills will then be applied to office-related projects and will include the use of the Internet. Students will be required to compose and edit letters, use proofreaders marks, design letterheads and brochures, format business forms, and do mail merges.

OST 2144C Microcomputer Keyboarding III
3 hrs. Lecture, 1 hr. Lab, 3 credits. Prerequisites: OST 1143C or placement exemption.
Students will build speed and accuracy on the alphabetic, numeric, and symbol keys End-of-course requirements for a grade of C will be demonstration of the ability to type a minimum of 55 wpm for 5 minutes with 3 or fewer errors and to key a minimum of 150 strokes per minute for 5 minutes with maximum 1 percent error on a 10-key pad. Students who enter this course via a placement exemption and who make a final grade of "C" or better will also receive credit for OST 1142C and OST 1143C, for a total of nine credits.

OST 2212 Speedwriting Dictation and Transcription
3 hrs., 3 credits. Prerequisite: OST 1271 or placement exemption.
Students will take verbatim office-style dictation from 60 to 80 words a minute and will develop proficiency in transcribing that dictation into mailable copy on a computer.

OST 2402C Office Procedures and Management
3 hrs., 3 credits. Prerequisite: OST 1142C or placement exemption.
This course prepares students to manage an office, set priorities, use new technologies, and supervise office personnel. Procedures in filing, handling mail, telephone techniques and services, itineraries, banking, and arranging meetings and conferences are studied.

OST 2461C Medical Office Procedures and Management
3 hrs., 3 credits. Prerequisites: OST 1335
This course is designed to provide the medical office assistant/manager with the skills necessary to be able to set up and/or maintain a medical office. These skills include scheduling of patients and staff, ordering supplies, office maintenance, billing, collecting, filing, managing ledgers and statements, completing insurance claim forms, and effective telephone techniques

OST 2471 Medical Office Issues
3 hrs., 3 credits.
This course is designed to provide the medical office assistant/manager with the most current information regarding issues related to medical office practice. The issues to be covered include medical ethics, confidentiality, living wills, legal responsibilities regarding release of information, and medical malpractice. Also covered will be effective communication skills including negotiation in conflict situations.

OST 2723C Word Processing and Systems Management
3 hrs. Lecture, 1 hr. Lab, 3 credits.
Students will study document formats, tables, graphics, sorting,
and importing using word processing and spreadsheet software
and the internet.

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